Giacomo Balli profile picture
Giacomo Balli
The Second Opinion

For owners and CEOs about to spend serious money on software, AI, an app, or a vendor.
An independent answer before the money moves.

Bring Me the Decision LinkedIn

In some companies you’ll see headcount traded for tokens

In some companies you’ll see headcount traded for tokens.

Not because leaders suddenly prefer “AI” to humans, but because tokens look like a variable cost with clearer ROI than a fully loaded employee.

A hiring decision is a long-duration commitment: salary, benefits, management load, coordination overhead, HR risk, and a slow reversal if you’re wrong.

A token budget is reversible. You can ramp it up, cap it, re-route it, and shut it off next month.

When uncertainty is high, reversible spend wins.

But the interesting part isn’t “AI replaces jobs.” It’s what happens when the cost structure changes.

If tokens become the cheapest way to buy throughput, the constraint stops being labor and becomes:
who can specify work well, verify outputs quickly, and integrate results into systems without breaking anything.

That pushes value away from raw execution and toward:
clear problem framing, QA, domain judgment, and the plumbing that turns probabilistic outputs into reliable workflows.

The companies that over-fire will learn the same lesson outsourcers learned:
you don’t eliminate coordination. You just move it.

If you cut the people who hold context, you get cheaper output and more expensive mistakes.

So you’ll see two patterns.

One group will “buy tokens” the way they once bought offshoring: cost down, quality drift, hidden rework, morale damage, and eventually a rebuild of the roles they removed.

The other group will keep fewer but stronger operators, then use tokens to expand their span of control:
one capable person overseeing ten parallel attempts instead of doing one linear attempt.

The real swap isn’t employees for tokens.

It’s low-leverage labor for high-leverage oversight.

Don't focus on how many jobs disappear, pay attention to what work becomes cheap enough to attempt, and what judgment becomes expensive enough to protect.

Discuss on LinkedIn



Published: Thu, May 28 2026 @ 8:27:14
Back to Blog